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Cubwear Office

Live Chat:

Live from 9am - 5pm (GMT)

Write to us:

Cubwear Clothing 
Greenville House
4 Grenville Ave, Broxbourne
Herts, EN10 7DH, United Kingdom

Call us:
We are having new lines installed soon. In the meantime please complete the below form and we shall call you back. 

Contact or follow us on socials:

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  • How much is delivery?
    Once you have added your items into your cart and select check out, you will be given shipping options along with pricing. Below are the typical rates. United Kingdom Standard Delivery £2.99 Next day guarantee £9.95 Europe Standard Delivery £14.95 (some countries may be slightly higher) Rest of the world Standard Delivery £14.95 (some countries may be slightly higher)
  • Can I return my items?
    Yes you can, please navigate to our returns section for full information. Our returns policy applies to items purchased under 30 days. If 30 days have passed then we are unable to refund or exchange your item. To be eligible for a return we require the below: tems must be returned within 30 days of purchase All tags and labels must still be inside the items. Items must be unworn and unwashed. Returning damaged or faulty products If your item arrives damaged or faulty, then you must inform us within 48 hours of receipt. Please contact customer service using the above-mentioned details. If your item is damaged or faulty then we will simply send out a replacement.
  • Can you help with sizing?
    Yes of course, simply click here
  • How long do orders take to arrive?
    Anything from our baby and children range (rompers, babygrows etc) is dispatch the same day (if placed before 3pm) Signature Pyjamas are instant and shipped the next day. All pre-order Pyjamas will take 3-4 weeks to complete. Delivery times: We offer several delivery options, depending on your budget and how urgently you need the items. Once you place your order, it will be dispatched out next day from our warehouse. UK Will take 1-3 days depending on what service you select Europe 3-5 Days Rest of the world 3-7 Days Please expect slight delays during the holidays.
  • How can I contact you?
    In many ways. We are not like most companies where it's impossible to reach us, we are always available to chat. Live chat on the site (9am - 5pm GMT) Social Media - Facebook or Instagram accounts. Contact Page
  • How can I pay?
    We accept many forms of payment, take a look at our payments page. Paypal All major cards Klarna, Clearpay & Laybuy
  • How should I wash the outfits?
    Firstly you should always set the wash temperature to 30 or 40 degrees. If any higher and you may risk shrinkage. Please click here for information on washing and caring for your garments,
  • Will you be adding any new items to the store?
    Absolutely, we are constantly working hard to develop new items. Our designers work around the clock to create new exciting outfits, that hopefully you and your little cubs will love. Feel free to get in touch to be added to the "Feedback list", here we put the feelers out regarding new designs.
  • Do you offer wholesale?
    Yes we do. If you would like to stock any of our items in your retail shop or online store then please feel free to get in touch. Pricing will depend on the quantity, but this is something we shall be happy to discuss with you.
  • Are you looking for any Influencers ?
    Yes we are always looking for Brand Ambassadors and social media influencers. Simply navigate across to this page.
  • How does the buy now...pay later work?
    In a nutshell, you can buy now and spread the payment over 6 months. The best part is we do not charge any interest to pay this way. Click HERE for full details
  • Can I exchange my item if the size is wrong?
    Yes you can, simply contact us and we will take things from there.
  • Can you help with Sizing?
    Yes of course, please see below our size guide. If you need any further assistance then please get in touch: https://www.cubwear.co.uk/pyjama-sizing
  • The item I want is sold out, will you make any more?
    No I am afraid not, we are too busy to manufacture any more now, sorry.
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