Our Story
Cubwear is a small, family-run business founded in 2020 by Dean and Sarah. With years of experience in sportswear manufacturing and inspired by their own two little cubs, they set out to create something truly unique and meaningful for other families.
Built with passion, dedication, and a willingness to take bold risks, every piece reflects the love and care poured into it – and they hope you’ll feel that same warmth the moment your first Cubwear order arrives.
While pregnant with their second baby, Sarah lovingly nicknamed him "Cub," which became the inspiration behind the name Cubwear. Their baby boy was born in September 2020 and has been part of the journey ever since—you may have even spotted him featured on their socials!
Designed with Love, Delivered with Care
All of our outfits are designed in-house right here in the UK, which means you won’t find these styles anywhere else. We don’t use drop-shipping or overseas warehouses – every order is picked, packed, and dispatched by our own team with love and care from our small setup in Bedfordshire, UK.
We use soft-touch cotton that’s gentle on skin – perfect for babies, toddlers, and grown-ups alike – and our sizes range from newborn right through to adult XL (plus a few for your furry friends too).
Our exclusive fabric is specially chosen to be gentle on delicate skin, making it ideal for babies and children. Many of our customers have little ones with sensitive skin or skin conditions, and they trust our materials for their safety and comfort.
A Brand You Can Trust
We know shopping online can be daunting – especially during the busy festive season. That’s why we’re committed to giving you a safe, simple, and happy experience every time you visit.
At Cubwear, every product we offer is tried and tested by us. If it’s not good enough for our own children, it’s not good enough for yours. Only when we’re truly happy with the quality, comfort, and durability do we make it available to you.
We’re a small, family-run business, and we believe in being open and genuine with our customers. When you shop with us, you’re not buying from a faceless brand — you’re supporting real people who care deeply about what they do. And if you ever need us, we’re always just a message away.
Our Promise to You
We believe in doing things the right way. That means:
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Supporting ethical suppliers
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Using quality materials that last
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Keeping our pricing fair
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And always delivering a personal, friendly service
If you need any assistance with anything, then please feel free to ask, we are always happy to assist.
#cubwearfamily
Commonly asked questions
General information
Returns & Exchanges
Shipping & Delivery
What size do i need?
We’ve included detailed size guides within each product listing. However, you can also click below to view our complete sizing guide.
CLICK HERE
What payments do you accept?
We accept all major credit cards including Visa, Maestro, Debit and AMEX.
We also accept Apple Pay, Paypal and Clearpay.
Do you sell matching family PJ sets?
Yes we do. We offer sizes for everyone, including babies, kids, adults and even pets.
Will you restock if sizes sell out.
Our annual stock arrives each September. If a product sells out after this time, unfortunately we’re unable to restock it again until the following year.
Money is tight, can i spread the payments?
Yes, absolutely. We understand that times can be tough for many families right now, which is why we offer Clearpay. This allows you to spread the cost of your order over instalments with 0% interest — we cover the fees.
Are your PJs suitable for sensitive skin?
Yes, absolutely. Our premium Signature Range is made from super soft 95% cotton and has been loved by many families, including parents of children with sensitive skin. We’ve also received a number of positive customer reviews highlighting the softness and comfort of the fabric.
How should i wash the Pyjamas
Caring for your Cubwear outfits is essential to ensure they last for many years and can even be passed down to a sibling or friend.
Click HERE for full information
Do you offer Gift Wrapping
Yes, we do! Each order is carefully packed with our festive Christmas tissue paper and placed in a magical gift bag. We can also send your order directly to a loved one and include a personalised Christmas card message
Are your reviews legit?
Yes, all of our reviews are 100% genuine. We collect reviews through Judge.me, which automatically invites verified customers to leave feedback after their purchase.
We also import genuine customer reviews from Etsy and Trustpilot, where we proudly hold an Excellent rating.
How do i contact you?
There are several ways to get in touch with us, however the quickest and easiest way is by completing our online contact form, as we check our emails daily.
CLICK HERE TO CONTACT US
Please note that we do not respond to unsolicited sales, marketing, or promotional emails.
Issue or missing order
If you experience any issues with your order or believe your parcel may be missing, please contact us using the form below and our team will be happy to help.
CLICK HERE TO CONTACT US
Please note that we do not respond to unsolicited sales, marketing, or promotional emails.
Can I sell your products
Yes, absolutely. We offer a drop shipping service, meaning we’ll ship your customer’s orders directly to them on your behalf. All packaging and paperwork can feature your company branding, so it looks like it has come straight from you.
This removes the hassle of holding stock or managing dispatch. You simply sell the products, take the payment, and we’ll handle the rest.
To get started, please CLICK HERE
Are you looking for Social Influencers?
We are only taking on a very limited number of social media influencers this year.
Our requirements are strict, as we’re not looking for people who are simply after free products. We want to collaborate with individuals who can genuinely add value to our brand and help drive sales.
In return, you’ll earn commission on every sale you generate — so we’re looking for motivated, results-driven influencers who are serious about working with us.
CLICK HERE to apply
Can I exchange my order for a different size
Yes absolutely you can. We've made it very quick and easy too.
For full exchange / returns policy & information, please visit our returns & exchanges page.
Can i return my order?
We offer a 14 day money back guarantee, so you can shop with confidence.
For full returns policy & information, please visit our returns & exchanges page.
How long do I have to return an item?
You have 14 days.
For full returns policy & information, please visit our returns & exchanges page.
Are personalised items returnable?
Unfortunately, we are unable to accept returns or exchanges on personalised items, as they are custom-made specifically for your order.
How long do refunds take?
Once we’ve received your returned items, refunds are usually processed within 2–3 working days. However, during our busy peak periods, please allow up to 2 weeks for your refund to be completed.
How long do orders take to arrive?
Most of our products are available for same-day dispatch. Simply click on any product to view the estimated delivery timeframe.
You can also find our full shipping information and delivery prices below:
SHIPPING & DELIVERY
Where do you ship to?
We ship worldwide and partner with DHL & Royal Mail to provide fast, reliable delivery services.
Full Shipping details
Do you offer free delivery?
Yes we do, if you spend over £99 then we will cover the shipping costs (UK)
Do you offer next day delivery?
Yes, we do. Place your order before 2pm and we guarantee delivery by the next working day within the UK.
What time is your same day dispatch cut-off?
2pm (UK time)
Can I track my order?
Yes, absolutely. Once your order has been dispatched, we’ll send you a confirmation email along with your tracking number so you can follow your parcel every step of the way.
Which couriers do you use?
Royal Mail and DHL